With stock markets swinging all over the place, there are very few safe options to buy that can protect investors against volatility. UK REITs are one good option, though.Real estate investment trusts are a canny option for those looking for some stability in an investing world gone wild. One of the below offers a near-9% yield.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…REITs are a very tax-efficient way to invest in high-value property. The vast proportion of income from this type of investment trust is distributed to shareholders as dividends.Choosing the right UK REIT is crucial. Retail is not your friend. That means swerving away from the likes of Capital & Regional and New River Retail.Instead look to REITs that invest in commercial warehousing, distribution centres, and office blocks. These have fared much better than their retail counterparts and the outlook is far rosier.Box REIT cleverYou will probably know the FTSE 250 REIT Tritax Big Box (LSE:BBOX) through its half-mile long logistics warehouses lining the motorways of Britain. These easy-access centres make up most of Tritax’s portfolio, which incidentally improved in value from £3.85bn to £3.94bn in the six months to 31 December 2019.In a recent trading update chief executive Colin Godrey pointed to “strong fundamentals for 2020“. Investment volume would increase, he said, “driven by activity from overseas and institutions continuing to re-weight their portfolios“. Happily, you don’t have to be a pension fund to invest in BBOX.Tritax has consistently improved its dividend payouts. What was a reasonable 3.9% yield in 2015, is today above 5%, so newer investors are getting a better deal. There is also much scope to increase yield in future.The recent market dip makes shares in BBOX much cheaper than they would have been even two weeks ago. A trailing price-to-earnings ratio of 20 is not bargain basement, but it is affordable.Go AEWStrong decision-making by the AEW (LSE:AEWU) UK REIT saw its after-tax profits soar 60% in 2019 to hit £15.5m. Its main investments are 35 commercial properties across the UK, mostly outside the flagging London market.Recent moves include offloading vacant units while investing in highly sought-after office blocks. Orion House in Oxford, for example, is rented out at £179k per annum, while bosses negotiated a 10-year deal to let Cedar House in Gloucester with improved rental payments, up from £300k to £321k.The share price has not appreciated much in the last five years. But this is offset by an extremely attractive 9% yield that will compound very nicely over the next decade.A current P/E ratio of 11 is also very cheap, in my view.Clever clogsI like to see intelligent active management in my REITs and AEW has this in spades. For example, it disposed of floors one to nine of Pearl House in Nottingham, which were less well occupied, while retaining the fully-let ground floor. It has sold off the underperforming Rockferry Retail Park in Hull for £1.8m.This is the kind of decision-making that gives me confidence that portfolio manager Alex Short and assistant portfolio manager Laura Elkin are working hard to create better shareholder value. That also makes AEW’s target of 8p dividends per share more easily achievable.All of the above says to me that this is a sound investment by anybody’s metric. Tom Rodgers has no position in the shares mentioned. The Motley Fool UK has recommended Tritax Big Box REIT. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. Here at The Motley Fool we believe that considering a diverse range of insights makes us better investors. Tom Rodgers | Friday, 6th March, 2020 | More on: AEWU BBOX Click here to claim your copy now — and we’ll tell you the name of this Top US Share… free of charge! “This Stock Could Be Like Buying Amazon in 1997” Image source: Getty Images. 2 absurdly cheap UK REITs I’d buy to beat the FTSE 100 Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. Enter Your Email Address Simply click below to discover how you can take advantage of this. I’m sure you’ll agree that’s quite the statement from Motley Fool Co-Founder Tom Gardner.But since our US analyst team first recommended shares in this unique tech stock back in 2016, the value has soared.What’s more, we firmly believe there’s still plenty of upside in its future. In fact, even throughout the current coronavirus crisis, its performance has been beating Wall St expectations.And right now, we’re giving you a chance to discover exactly what has got our analysts all fired up about this niche industry phenomenon, in our FREE special report, A Top US Share From The Motley Fool. Our 6 ‘Best Buys Now’ Shares See all posts by Tom Rodgers
Asian Rich List 2006 published Tagged with: Prospect research Recruitment / people Research / statistics AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Howard Lake | 21 April 2006 | News Sunrise Radio has published the 2006 Asian Rich List, detailing Britain’s top 300 Asian millionaires, worth a combined £35.3 billion and headed once again by Lakshmi Mittal with a £14.8 billion fortune.The list of the millionaires is published online, together with details of the 2004 and 2005 lists. Registration is required to access biographical information on each member of the list, although there is no charge for this.This year there are 44 new entries, alone worth £4,336.4 million. Although the youngest member of the list is 27 years old, the majority – 253 – are aged over 40. Advertisement The millionaires are not surprisingly based largely in London and the south east, with 187 of them there, compared to two in the south west, 11 in Scotland and five in Wales. The Midlands and north of England score well, with 38 in the Midlands, 31 in the north west, and 21 in the Yorkshire and the north. Industry and cash and carry/wholesaling account for the majority of millionaires with 45 in each sector.The top 10 in the 2006 Asian Rich List are:1. Lakshmi Mittal2. Hinduja Brothers3. Anurag Dikshit4. Anil Agarwal5. The Jatania Brothers6. Naresh Goyal7. Vikrant Bhargava8. Felix Grovit8. Lord Paul10. Gulu Lalvani 20 total views, 1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving.
Advertisement Howard Lake | 10 October 2011 | News Tagged with: Individual giving About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Conservative Party Political Broadcast – East Africa Appeal The Conservative Party has chosen to use its allotted airtime for a party political broadcast to make an appeal on behalf of the current East Africa emergency appeal. This is the first time that a UK political party has donated its airtime in this way.A string of Conservative MPs are seen explaining why they could have made a standard party political advert but instead have chosen to do something different. The tone at first is humorous and self-mocking about the content and impact of a party political broadcast. It then becomes more serious as the MPs and Ministers explain the need for support to deal with the crisis in East Africa.They remind us that the British government has already given £150 million in aid for emergency assistance, and then they praise the hundreds of thousands of Britons who have to the appeal. Viewers are told that all those seen in the advert have made personal donations to the appeal.The advert concludes with the Prime Minister David Cameron asking viewers themselves to donate. The call to action, however, is not as clear as it could be. Mr Cameron says: “Please, go online and support the East Africa appeal today”. This is then followed by an on-screen message: “Go online and search for EAST AFRICA APPEAL”Nowhere in the broadcast is a particular charity mentioned by name. Nor is the Disasters Emergency Committee (DEC) mentioned. As a result, there is no URL given when viewers can visit.Nor indeed is there any mention of giving by text.There could well be good reasons for this, such as political parties not being seen to endorse one charity over another. But that is why the DEC would be such a good organisation to mention, given its umbrella, co-ordinating function.So, the UK population escapes one more traditional party political broadcast, and the Conservatives show a commendable, if slightly odd, creative approach to making real and valuable use of their airtime. Seeing several members of HM Government reminding us that a child dies every six minutes, in the style of so many campaigning celebrities appealing to governments to give more, is an odd feeling. Such crusading, hard-hitting messages are usually the preserve of the disenfranchised, the political opposition or the non-governmental organisation. It’s somewhat worrying when those in power are calling on us the people to help change the status quo, suggesting they, with the aid budget, can do no more.But how effective is the advert in terms of generating income? I’d like to know but I don’t think there is any way to measure it. I wonder if they took advice from fundraisers on how to make the very best of this opportunity. 27 total views, 1 views today 28 total views, 2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis
About Melanie May Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via www.thepurplepim.com. AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis10 Spoof Katie Hopkins JustGiving appeal raises funds for The Trussell Trust A JustGiving page set up, ostensibly in support of Katie Hopkins and to raise the cost of her legal fees from the recent court case with Jack Monroe, has so far raised almost £15,000 for The Trussell Trust.The campaign raised £8,000 in its first 24 hours, and has now raised £14,983 of its £324,000 target, from 1,288 supporters, as of this morning, 15th March.Set up by ‘Katie Reporter’, the page states that as, on the 10th March, a court had ruled that ‘the amazing and beautiful Daily Mail columnist Katie Hopkins had libelled food blogger and poverty campaigner Jack Monroe on Twitter in 2015’, it would like to raise the full amount necessary to cover the legal fees and damages, to avoid Hopkins suffering financial hardship.However, the page explains, Southend News Network is in fact behind the campaign, and all the money raised will go to The Trussell Trust. The satirical news site says it was inspired to set up the page because Hopkins once fell for one of its spoof stories about the M25 being closed for a week for a fitness and endurance race.The campaign follows the court case that saw Monroe sue Hopkins for libel over two tweets made in May 2015 that Monroe said caused her reputation serious harm. Monroe won £24,000 damages plus legal costs: estimated to reach £324,000.The donations to ‘Katie Reporter’s’ page are the latest in a line of campaigns asking people to respond to something they disagree with or dislike by donating to charity. If donations are made in an individual’s name, as with the Mike Pence Planned Parenthood case, that individual receives a confirmation for each gift made.Tools that let people donate in Twitter, including the app Trigger, which allows people to retaliate to a tweet with a donation to a nonprofit, and Goodworld, which lets people donate by using a hashtag on Twitter as well as on Facebook and the web, are also growing in popularity. Melanie May | 15 March 2017 | News Tagged with: Celebrity Justgiving rage fundraising Advertisement 167 total views, 1 views today 168 total views, 2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis10
Protest in Charlotte, N.C., Sept. 5 builds campaign to ‘Free the Five.’WW photo: Sara FloundersDowntown Charlotte, N.C., home to the national headquarters of Bank of America and regional headquarters of Wells Fargo, was buzzing with delegates and supporters of the Democratic National Convention and Democratic Party, one of the two big capitalist electoral parties in the United States.This show did not go uninterrupted. A protest called by Rainforest Action Network and Greenpeace crashed the party on Sept. 5. Hundreds of protesters rallied at the offices of Duke Energy, one of the biggest polluters in the country, according to many environmentalists. Duke Energy CEO Jim Rogers co-chaired the “Charlotte in 2012” convention host committee.DNC delegates looked on as Occupy Wall Street activists, radical environmentalists, anarchists, socialists and communists chanted into bullhorns. The march was led by a piece of Astroturf shaped like a dollar bill with Rogers’ picture in the center, symbolizing that corporate money, not human needs, defines the politicians’ agenda.As the rally ended, protesters took to the streets in defiance of police orders to remain on the sidewalk. The march continued through the streets, escorted by scores of police on bicycles.An announcement during the march called on people to assemble at 5th Street and College Street at 5 p.m. in defense of political prisoners held in U.S. jails. These include the Cuban Five, five Cuban men who infiltrated Miami-based paramilitary groups that have carried out terrorist attacks on Cuban civilians.The police told demonstrators they would be required to walk on the sidewalk. However, when protesters arrived at 5th Street, the rules were ignored as the marchers stayed in the street. Sheriff’s deputies and police officers tried unsuccessfully to shove the crowd of nearly 300 onto the sidewalks.With chants of “Whose streets? Our streets!” the crowd soon descended a steep hill leading to the heart of “Wall Street South,” where thousands of DNC delegates crowded the sidewalks.Next: ‘Free the Cuban Five!’Traffic stopped at the 5th Street and College Street intersection. Surprised delegates heard calls for President Barack Obama to free the five Cuban heroes held unjustly in U.S. jails. A “mic check” educational on the facts of their case was broadcast to the public from the middle of the street, where protesters were surrounded by police.Occupy Charlotte activists and organizers who mobilized for the March on Wall Street South on Sept. 2 used social media to organize the 5 o’clock gathering highlighting the case of the Cuban Five. The event was part of the international call to action on the fifth day of every month until all Five are released and allowed to return to their homeland.Dante Strobino, a North Carolina-based union organizer, began the rally by explaining who the Cuban Five are and how they came to be in prison for opposing terrorism. Caleb Maupin, a youth organizer of Workers World Party, spoke in defense of socialist Cuba and why socialism is needed in the U.S.A banner with the faces of the Cuban Five was unfurled, and placards with the slogan “Obama: Give Me Five” were distributed.Though the police pushed for the demonstrators to move, they remained in the intersection. During this time, Yen Ancala of Occupy Charlotte fired everyone up when he pointed to the Bank of America headquarters and expressed the crowd’s anger at this symbol of the global 1%.When the rally finished, everyone marched down the center of the street chanting “Free the Cuban Five!”behind a banner with pictures of Gerardo Hernandez, Ramon Labanino, Antonio Guererro, Fernando Gonzalez and Rene Gonzalez. Other chants were in support of political prisoners Mumia Abu-Jamal and Leonard Peltier and others trapped within the U.S. prison system.The march ended at Marshall Park, where Occupy Wall Street activists had renewed the Charlotte encampment days earlier. No one was arrested.The 14th anniversary of the Cuban Five’s arrest in Miami is Sept. 12. A concert featuring Vicente Feliu, who sings in the nueva trova style made famous by Silvio Rodriguez, will be held Sept. 12. A public meeting on Sept. 14 will emphasize the international campaign for justice for the Five. Both events are in Washington, D.C.Caleb Maupin and Cheryl LaBash contributed to this article.FacebookTwitterWhatsAppEmailPrintMoreShare thisFacebookTwitterWhatsAppEmailPrintMoreShare this
News October 2, 2009 – Updated on January 20, 2016 “Media freedom kept within bounds” : NUSOJ report on Somaliland Reporters Without Borders today wrote to Dahir Riyale Kahin, President of the self-proclaimed state of Somaliland, urging him to pay the closest possible attention to a report entitled “Media freedom kept within bounds”, released by its partner organisation in Somalia, the National Union of Somali Journalists (NUSOJ).“Among the report’s 13 final recommendations, are some addressed directly to you and to your government. We urge you to adopt them because we believe that their application would protect the media and help create a more favourable climate for the exercise of journalism in Somaliland,” the worldwide press freedom organisation said.Download the NUSOJ report: SomaliaAfrica RSF and NUSOJ call for release of a journalist held in Somalia’s Puntland region Radio reporter gunned on city street in central Somalia Related documents NUSOJ_Somaliland_Report.pdfPDF – 2.71 MB Receive email alerts Help by sharing this information to go further March 2, 2021 Find out more January 8, 2021 Find out more SomaliaAfrica Organisation News RSF requests urgent adoption of moratorium on arrests of journalists Follow the news on Somalia February 24, 2021 Find out more RSF_en News News
Business Matters Ep 45 – Boyd Robinson, Annette Houston & Michael Margey Google+ RELATED ARTICLESMORE FROM AUTHOR Facebook Pinterest By News Highland – November 23, 2011 Pinterest Guidelines for reopening of hospitality sector published Twitter WhatsApp Three factors driving Donegal housing market – Robinson Twitter Facebook WhatsApp Calls for maternity restrictions to be lifted at LUH 15 patients on trollies at Letterkenny General Hospital Newsx Adverts LUH system challenged by however, work to reduce risk to patients ongoing – Dr Hamilton There were 15 patients on trollies at Letterkenny General Hospital this morning according to figures released by the INMO.The overnight situation was so serious that three clinics were cancelled at the hospital’s Out Patients Department this morning.Patients are being contacted to make alternative arrangements, and people are being asked to avoid A&E unless absolutely necessary. Previous articleDonegal IFA Chair calls for septic tank “retro-fit” schemeNext articleOne man hospitalised and another arrested after Letterkenny altercation News Highland Almost 10,000 appointments cancelled in Saolta Hospital Group this week Google+
ColumnsThe Transforming Landscape Of Dispute Resolution: Online Mediation And COVID-19 Iram Majid20 Jun 2020 5:38 AMShare This – xIntroduction COVID – 19 has been posing challenges to every imaginable aspect of our life. Businesses have either shut operations or are forced to embrace digital transformation by working from home. This does not mean that the scope of disputes arising in the society has diminished. On the contrary, the pandemic has brought with itself a unique set of disputes. Most…Your free access to Live Law has expiredTo read the article, get a premium account.Your Subscription Supports Independent JournalismSubscription starts from ₹ 599+GST (For 6 Months)View PlansPremium account gives you:Unlimited access to Live Law Archives, Weekly/Monthly Digest, Exclusive Notifications, Comments.Reading experience of Ad Free Version, Petition Copies, Judgement/Order Copies.Subscribe NowAlready a subscriber?LoginIntroduction COVID – 19 has been posing challenges to every imaginable aspect of our life. Businesses have either shut operations or are forced to embrace digital transformation by working from home. This does not mean that the scope of disputes arising in the society has diminished. On the contrary, the pandemic has brought with itself a unique set of disputes. Most businesses/people might find themselves unable to fulfil their obligations which were consented to without the contemplation of the existence of a pandemic. This will inevitably lead to disputes between the parties. Although, the courts have started hearing matters through Video Conferencing, it can cater to a very small number of important and urgent cases. Given the nature of backlogs that Indian courts suffer with, it would impossible for courts to speedily dispose cases through Video Conferencing. In the backdrop of these circumstances, online mediation amongst other forms of Non-Adjudicative Online Dispute Resolution (ODR) services, assumes prominence as an indispensable tool for parties who want a speedy dispute resolution in times of this crisis. Online mediation refers to a non-adjudicative method of mediation where parties to a dispute do not have to be present at the same location. In the current scenario where entire country and almost half the world is under a lockdown; this is a cost-effective and essential option for the parties. With almost 40% of India’s population having access to the internet, ODR services have greater accessibility in comparison to F2Frmodels of dispute resolution. Given the lack of last mile connectivity issues associated with ODR, everyone with access to a device with an internet connection can have access to ODR services. The ‘Digital India’ campaign, will certainly increase mass to access internet in India. Hence, keeping in mind that anyone with an internet connection can avail the services of ODR, it makes sure that justice is truly available for all and does not exclude people on the basis of their geographical location, literacy, or economic status. The outreach of these services is huge and the possibilities are endless. This article aims to briefly address the benefits and challenges of online mediation. It additionally lays down key action points that a mediator must follow during online mediation. What are the Benefits of Online Mediation? Time Efficiency The most apparent benefit of Online mediation is the fast pace at which it can offer solutions to complex disputes. Online mediation beats not only litigation in terms of the speed but also traditional physical mediation, due to no requirement for travel to a common destination. Further, in traditional face-to-face proceedings, the attendance of a number of people is required at a particular time, in a particular place. For instance, in a simple two-party dispute, the parties whose attendance is mandated by the law are: the applicant, his/her lawyer, the respondent along with his/her lawyer, all the necessary witnesses, and the Judge along with his/her readers and bailiffs. Thus, for example, in a case that relates to dishonour of cheque, generally around a dozen of people have to carve out time from their schedules and be present at a specific place for the trial at the notified time. With the changing scenario and with ODR mechanism the presence of all of the required persons can be achieved through online mediation, in a hassle-free manner. Different people can present their part of the stories at different points of time and not have to be present at the same place at the same time for the process. Further, in an online mediation, the flow of the proceedings is not affected whenever caucus is required as the mediator can caucus with either or both the parties privately. Moreover, unlike the traditional mediations where the mediator communicates with one part privately while the other party waits for the next stage or their turn, herein the idle time spent by the other party is effectively reduced. Cost Efficiency There are other benefits to eliminating the requirement of travelling to the place of trial; decrease in the cost of litigation owing to a lesser time consumption to resolve the dispute and no loss of income or livelihood due to vast amounts of time investment in the trial. These factors contribute a great deal in making the ODR processes cost-efficient and the only feasible option for people involved in disputes pertaining to small sums of money. Easy Storage of Data in Digital Form Recording of cases in a paper-format might have served the judicial system well for too long, but there some grave issues with this method continuing in the current paradigm. The amount of space that paper-work takes, the difficulty of navigating through these files, the lack of ease of finding exactly what you are looking for within these files, the amount of money spent on purchasing paper and printing on it, the lack of data backup in case of any unforeseen circumstances, and added to that is the environmental hazards that are the grave concern of this century. All of this construe a necessary reality check that dictates that paper storage of cases is not a practical and feasible method of recording this information. And online mediation provides a much more efficient alternative by storing data in a digital format- a function that eliminates all of these grave issues. However, such storage of any information may additionally bring about confidentiality concerns. Only those documents and information that the parties expressly consent to, must be stored in digital form. Choice of language Due to globalisation and vast cultural differences around the world, it is often seen that disputes arise between parties who speak and understand different languages. With the use of online mediation all the proceedings can be translated in any number of languages that parties are comfortable with since all the proceedings are conducted on an online platform and are often typed. The recent technological advancements of translation software might also lend itself as an auxiliary tool, making it possible for an online mediation platform and a neutral third party to administrate a procedure that permits the parties to speak in their own languages, thus, ensuring more comprehensive and clearer communication. The same is adopted in Latin America where the proceedings can happen in either Spanish or Portuguese. In India, such a mechanism can help people speaking different languages and resultantly have a barrier in communication, to settle disputes in the language of their preference and comfort. Mediators might also find it useful to be trained in cultural psychology in this aspect, as gestures, phrases and expressions have different cultural meanings associated with them. What are the challenges faced by Online Mediation? Lack of Personal Touch Alternative dispute resolutions such as mediation, negotiation, arbitration etc. were created to facilitate personal interaction between the parties instead of going through the lengthy process of litigation which involves numerous other players. However, ODR mechanisms involve interactions through digital medium; this means that no face-to-face interactions take place. The lack of such personal interactions does not allow the parties to know about various characteristics of the opponent, such factors often play an important role in alternative dispute resolutions as they provide the parties with an opportunity to crack the best possible deal in a given situation. Creating an atmosphere in which the parties trust the mediator to help them reach a resolution of their dispute is considered vital, if not indispensable, by most mediators. Further, it helps parties to listen and understand concerns, empathize with each other, vent feelings and confront emotions, which is considered an important part of mediation. Further, the lack of direct communication often makes the parties uncertain about the legitimacy of such dispute resolution mechanisms. Additionally, communications online do not express the variable tone, pitch and volume of the participants and cannot transmit personalities or physical cues and this lack of personal interaction builds psychological barriers that may seem impossible to navigate, for both the parties and the mediator.  . There have been arguments that lack of personal connection can make it difficult for the mediator to exercise control over the parties. In the online world the mediator merely becomes a superficial presence than a person who can control the interactions between the two parties. Therefore, this becomes a huge disadvantage in the implementation of Online Mediations. Confidentiality A key characteristic of mediation that makes it a preferred option for many parties is the freedom to have a frank and honest discussion since the conversation remains confidential. The major issue of solving disputes online is that it creates digital footprints. Online platforms have the ability to store and record the data of the mediation session. This could potentially enable a party to print out and distribute e-mail communications easily and without the knowledge of the other party. This may hinder the development of open and honest exchanges in online mediation especially in matters that involve discussions of business secrets and mediations involving personal family issues. The parties can also easily disclose the details of the settlement by creating copies of the online interactions that take place to reach such settlement. Additionally, cyber security concerns pose a considerable threat to the confidentiality requirement of the parties. We need platforms which keep transparency in the process and maintain confidentiality in sessions. Dedicated online platforms In ODR, there is a need for customised online platforms which can implement the entire process seamlessly, right from the beginning of the process including sending invitation to mediate, signing the agreement to mediate, conducting and scheduling sessions, exchanging communication and signing of settlement agreement. Conducting virtual meeting is not enough for ODR. In the case of ODR, there is no physical interaction and the technology is deemed to function as the ‘fourth party’ which an automated process expert and therefore acts as a ‘Digital Administrator’. Customised platforms include the mechanism for Assisted Negotiations, Automated Negotiations and Online Mediation. Recently, concerns regarding the safety of the Zoom Video Conferencing service have surfaced as a major hurdle in confidently conducting online mediation. Therefore, in order to avoid such safety concerns, parties must use customised and dedicated online platforms of certified and trusted mediation institutes where after the completion of the session, the association takes the responsibility of erasing the relevant data. For instance, the Indian Institute of Arbitration and Mediation has established the ‘Peacegate’ App (www.peacegate.in) which follows all the required protocol to ensure safety and conidentiality. Similarly, Juripax and The Mediation Room are a few of the websites providing these services. In assisted negotiation and automated negotiation sphere, Square Trade and Mordia are reputed companies. Therefore, parties are encouraged to approach certified and verified mediation platforms. The Adaptative Role of a Mediator in Online Mediation The role of a mediator in an Online Mediation is fundamentally same as that in an offline setup, i.e. to facilitate conversation and flow of information; however the way it is implemented in an online setup slightly varies from an offline one. There are some added responsibilities that a mediator has in an online mediation like equipping themselves with the appropriate knowledge of the technology platform that they are using for their process along with maintaining the highest standards of confidentiality by adoption best practices. For example, using more reliable platforms which can maintain all cyber protocols with the GDPR guidelines of data protection and privacy. Additionally, the body language of the mediator, the mediator’s speed of delivery of the speech, choice of words, tone used, physical demeanour and even the background setting must be such that it helps parties establish trust with the mediator. Mediator should be trained in techniques of online mediation and should know how to use digital empathy and digital intelligence; otherwise the users will lose interest on the entire process It can be challenging to control a conversation remotely as opposed to when all the parties to a dispute are in the same room. Hence, getting used to such scenarios and using effective methods such as separate rooms on video conferencing and setting stricter ground rules can go a long way for the mediators to effectively mediate. Practitioners fear that technology might replace them in due course, but the fact is that practitioners who equip themselves with technology will replace practitioners who remain averse to use of technology in their practices due to a wide range of benefits of the use of technology. Conclusion: The way forward The crisis caused due to the outbreak of novel corona virus has disrupted our everyday life, in manner that has undoubtedly proved this pandemic to be the most serious catastrophe of our times in all aspects including public health, economy, welfare and livelihood. It is unclear as to how long the pandemic will last and therefore it is important that a safe, cost effective and convenient method of online dispute resolution is devised. However, there are confidentiality concerns which the mediators and parties should be cautious about. It’s high time for professionals from IT industry and dispute resolution professionals come together to innovate and invent some of the most effective dispute resolution tools that can be an answer to the current problems of dispute resolution. It is important that mediators in India recognise the importance of the use of technology and make the most out of that it has to offer. Mediators will have to educate themselves and the parties about the use of technology and ones who are successful in doing so will see a future with endless opportunities lying ahead of them. Views are personal (Iram Majid, IMI certified mediator Hague, and MCIArb. She is Director of the Indian Institute of Arbitration and Mediation, Secretary General for International Federation of Mediators (France), Trustee of Shanti Marg Foundation and an Ambassador of International Brazil Arbitration Mediation and Conciliation centre (IBRAMAC). She is trained in Mediation from Indian institute of Arbitration and Mediation, cochin. She is trained in Advance mediation and negotiation from Harvard Law School and Pepperdine university USA. She has undergone the online dispute resolution training from London (UK). She may be contacted at [email protected])  Shekhar Kumar, Virtual Venues: Improving Online Dispute Resolution as an Alternative to Cost Intensive Litigation, 27, 81 (2009).  Joseph W. Goodman, ‘The Pros and Cons of Online Dispute Resolution: An Assessment of Cyber-Mediation Websites’, 2 Duke Law & Technology Review 1-16 (2003).  Id.  Ethan Katsh, Janet Rifkin and Alan Gaitenby, E-Commerce, E-Disputes, and E-Dispute Resolution: In the Shadow of “eBay Law,” 15 OHIO ST. J. ON DISP. RESOL. 705, 714 (2000).  Joseph W. Goodman, ‘The Pros and Cons of Online Dispute Resolution: An Assessment of Cyber-Mediation Websites’, 2 Duke Law & Technology Review 1-16 (2003).  Susan Nauss Exon, The Next Generation of Online Dispute Resolution: The Significance of Holography to Enhance and Transform Dispute Resolution, 12, 36 Cardozo J. of Conflict Resolution 19 (2010).  Juripax: Technology for Early Dispute Resolution, http://www.juripax. com/EN/home.  The Mediation Room, available at: http://www.themediationroom.com.  Pablo Cortés, Online Dispute Resolution for Consumers in the European Union, 66 (2001). 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